The journey to your room
Delivery
Clear expectations, from the first click to the final threshold.
Delivery that fits the piece
Delivery options vary by item, destination, supplier and size. Parcel items, threshold delivery and room-of-choice services are displayed at checkout where available.
Before large furniture arrives
Measure doorways, stairwells, lifts, turns and the room itself before ordering. Keep the route clear and review the live product page for delivery, access and assembly notes.
Tracking your order
Once a supplier dispatches your order, shipment details and tracking updates are shared through Shopify’s order communications. The Aurevale Concierge can help you interpret the published delivery guidance, but it cannot view a specific order.