Buy with confidence
Returns
A thoughtful process for a considered purchase.
Before you order
Please review measurements, materials, finishes and delivery information carefully. Variation in natural materials and photography is part of the character of well-made objects.
Return eligibility
Return windows, collection arrangements and any restocking conditions are set by the fulfilment partner for each product. Final return terms must be confirmed on the product page and at checkout before a store begins taking live orders.
If something is not right
Photograph the item and packaging as soon as possible, retain the original packaging, and follow the secure exception instructions supplied with your Shopify order confirmation. This keeps the request linked to the correct fulfilment partner.